Visitor recording is always on, which means you’ll catch every visitor that comes to your page.
Watch replays to discover what your visitors interact with and what makes them leave. What do your new visitors do differently from returning ones? Once you start using Smartlook, all events on your pages are tracked, so you never miss out on events data.
Smartlook allows us to verify customer issues in a way that wasn’t possible before, and it's the only solution with always-on recording.
We can record all elements of our complex website, such as our dynamic map for flight search.
I sent the Smartlook video to our programmers to find out what was causing it. This is so much more than just looking at statistics.